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Orthotics Services

Orthotics for your pain, footwear and loading pattern.

Modified orthotics may help when foot mechanics, footwear or pressure distribution are contributing to foot, ankle, heel, Achilles or knee pain.

At Flow Clinic, orthotics are not used as a default. We assess your symptoms, walking pattern, footwear and lower-limb loading first, then decide whether orthotic support is clinically useful.

Clinical reasoning first

Why modified orthotics are different from generic inserts.

Pharmacy inserts can be useful for comfort, but they are not usually matched to a specific injury, footwear problem, pressure area or gait pattern.

01

Specific loading goal

Orthotics should have a reason. The aim may be to reduce heel strain, redistribute forefoot pressure, improve pronation control or reduce irritating load during walking.

02

Footwear matters

An orthotic that does not fit your shoes or work demands is unlikely to be useful. We check footwear, occupation, activity level and comfort tolerance.

03

Rehab still matters

Orthotics can reduce load, but they do not replace strength. Long-term recovery usually needs calf, foot, hip or knee capacity to improve as well.

Built around the irritated tissue, not just the arch.

Two people can have similar arch shapes but completely different symptoms. That is why the modification should match the clinical presentation, not just the foot type.

  • Heel lift may reduce Achilles or calf-related load
  • Forefoot support may redistribute pressure under the metatarsals
  • Posting may help selected pronation or foot control issues
  • Cut-outs or cushioning zones may reduce local pressure
Footbionics orthotic anatomy and support zones
When orthotics may help

Support is useful when it solves a loading problem.

Orthotics are considered when assessment suggests that pressure, biomechanics, footwear or repeated load are contributing to symptoms.

Plantar heel pain

Support may reduce strain through the plantar fascia and improve tolerance for standing, walking or work demands.

Achilles pain

Heel lift or support may reduce tendon load while calf strength and tendon capacity are gradually rebuilt.

Forefoot pain

Metatarsal support, cushioning or pressure redistribution may help when the forefoot is overloaded.

Ankle instability

Orthotics may assist foot position and confidence when used with balance, calf strength and stability rehab.

Knee load issues

Excessive pronation, flat feet or poor foot control can increase rotational stress through the lower limb and affect knee tracking.

Long standing hours

People who stand or walk for long periods may benefit from better load distribution alongside footwear and strengthening advice.

Assessment process

Your orthotic plan should start with an assessment.

The aim is to understand why the tissue is irritated, then decide whether orthotic modification is likely to help.

Step 01

Clarify symptoms

We assess pain location, injury history, activity demands, footwear and aggravating movements.

Step 02

Check biomechanics

We assess foot posture, pronation control, ankle range, calf strength, balance, gait and how load transfers through the lower limb.

Step 03

Modify support

The orthotic is selected and modified to support a clear clinical goal, not just general comfort.

Step 04

Build capacity

You receive rehab and footwear advice so the orthotic supports recovery rather than replacing strengthening.

Pricing

Clear pricing with clinical reasoning first.

Modified orthotics are recommended only when clinically appropriate after assessment.

Modified orthotics from $80.

Orthotic cost depends on the type of support and modification required. Appointment fees may also apply depending on whether the presentation is ACC-related or private.

For eligible injury-related claims, orthotics may be considered when clinically justified and relevant to injury management.

Modified orthotics
From $80

Assessment required before recommendation.

FAQ

Questions patients usually ask before getting orthotics.

Are modified orthotics better than pharmacy inserts?

They are different. Pharmacy inserts mainly provide general cushioning. Modified orthotics are selected and adjusted after assessing symptoms, footwear, walking pattern and loading demands.

Do I need orthotics forever?

Not always. Some people use orthotics short to medium term while symptoms settle and strength improves. Others may benefit from longer-term use depending on structure, work demands and recurrence risk.

Can orthotics help knee pain?

Yes, when foot mechanics are contributing to knee load. Excessive pronation, flat feet or poor foot control can increase rotational stress through the lower limb and affect knee tracking. Orthotics may help reduce this load, especially when combined with hip, quad and calf strengthening.

Can ACC cover orthotics?

ACC may contribute to orthotics for eligible injury-related claims when they are clinically justified and linked to injury management. Approval can depend on the accepted injury, symptoms, functional limitations and clinical reasoning. If extra evidence is needed, X-ray or ultrasound referral can be arranged when clinically appropriate to support the diagnosis or injury link.

Not sure whether orthotics are right for your pain?

Book an assessment and we will check your symptoms, footwear, walking pattern and lower-limb biomechanics before recommending orthotic support.

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